If we accidentally packed the wrong pizzas, please take a picture of the assortment you received, and the packing slip. Email those to us at email@example.com with a short description of the problem. If it turns out that the assortment is wrong, you can keep the extra pizza and we will either resend the missing pizzas, or we will credit you for the amount missing.
We do not offer returns or exchanges for any food products.
A defrosted pizza will have visible water droplets on the inside of the plastic wrapping. If your pizzas arrived damaged or defrosted, please take pictures of the evidence and email us at firstname.lastname@example.org. We will inquire with our carrier what happened and find the best solution for you.
If your refund is approved, a credit will automatically be applied to your credit card or original method of payment, within 3 to 5 days. We will send you a confirmation email when the refund is being processed.
Did you receive a confirmation email, and you have yet to see the refund?
First, double-check your bank account.
If you've checked and still don’t see it, check with your bank.
If you still hear nothing, please email us at email@example.com.
We are happy to announce that we are currently providing you Nationwide Free Shipping! Due to the hazardous conditions created by the COVID-19 crisis, potential shipping service disruptions may arise in the future which can result in different levels of impact for different cities, states, and ZIP Codes. Please check the website for the latest shipping updates.Caption: States in red receive free shipping.
Talia pizzas are currently delivered free to all 48 states in the continental US, marked above in red. We continue to offer FedEx Express and Overnight shipping to the states marked in white, with some potential delays due to local conditions. Shipping prices and estimated shipping times are provided in the check out process. Please note we are subsidizing the shipping cost reflected at checkout to ensure we are able to successfully get Talia pizzas From Naples to Your Tables.
Our team at Talia Di Napoli appreciates your business and your patience during these uncertain times. We encourage you to sign up for our newsletter to receive news directly to your inbox, or to continue checking our website for the latest updates about shipping information.