With the current global pandemic (COVID-19/coronavirus) affecting Italy, the birthplace of Neapolitan pizzas (Naples) and nations across the globe, we wanted to address our customers’ concerns head on.
Let us start by reaffirming that the safety, satisfaction and well-being of our customers is, and remains, our top priority. We are in touch with our team in Italy on a daily basis and are following all official recommendations, sanitary precautions and guidelines on both sides of the Atlantic Ocean, and specifically in Italy and the United States. Considered an essential business by the Italian government, our production facility in Naples remains open and continues its mission to feed the people of Italy and beyond.
We have also been following updates from the Food & Drug Administration (FDA) and wanted to reassure our customers. There is currently no evidence of food or food packaging being associated with transmission of COVID-19. This means that food cannot be contaminated with the coronavirus and our customers cannot contract the virus by consuming our delicious pizzas. In addition to our FDA compliance, we are also BRCGS-certified, ensuring that our products meet the Global Standard for Food Safety, and IFS-certified, and recognized as a food manufacturer by the Global Food Safety Initiative. Suffice it to say, we take food safety very seriously.
In addition, the cooking and cryogenic processes we use to bake and freeze our pizzas eliminate any risks of food contamination. Heating food at over 140-165 degrees Fahrenheit kills all bacteria and viruses: our wood-fired ovens reach a temperature of 700 degrees Fahrenheit to cook our pizzas, safely ensuring that our products are bacteria- and virus-free.
Our pizzas are safe, and we hope you and your family are well and safe too. As we all contemplate this new normal, we’re proud to offer a delicious solution to everyone staying at home during these challenging times. We are and will continue to work hard to support Italy and the US to ensure our consumers enjoy high-quality food at home, now and in the future.
If you have any further questions, don’t hesitate to reach out to us via email at firstname.lastname@example.org. Media inquiries can be addressed to Alana Reid (email@example.com).